Our Quality Promise…
Serving a Quality Meal Every Time™

We care about what you and your family eat. That’s why we take great pride in the quality of our food. Since our first restaurant was built, we have purchased quality ingredients from trusted, industry-leading brands. Every day, in every one of our restaurants across the world, our family promises to serve a quality meal every time to your family….we call it our quality promise.

  • We promise to use only fresh, wholesome ingredients when serving you and your family.
  • We promise to support agricultural and economic growth in our communities.
  • We promise to partner with leading industry suppliers and trusted brands.
  • We promise that our food safety standards will meet or exceed regulatory requirements.
  • We promise to monitor, measure and inspect the quality of our food, from farm to table, to assure freshness, quality, and safety.

For more information on our menu items, nutrition, and new products visit www.McDonalds.com.

Tim & Tracy Johnstone, Owners


The McDonald’s Brand has a long legacy of industry leadership in the community. Johnstone Foods, Inc. has a long track record of involvement in Panama City. Our involvement has touched the lives of thousands of local school children through the “For the Children” school supply drive founded by Tracy Johnstone.

From World Children’s Day, the Ronald McDonald House, Pick an Angel, the American Heart Association, sports teams and our local churches—Johnstone Foods actively supports the neighborhoods where our restaurants are located.

For more information on McDonald’s community involvement, visit the website at: https://www.mcdonalds.com/us/en-us/community.html

How Are We Doing?

We strive to satisfy every customer 100% of the time. It is our goal to have you say, “i’m lovin it”, each time you visit one of our restaurants. If we have succeeded, please let us know so we can pass this on to our managers and crew members.

If we have not met your expectations, please tell us. We know it can be frustrating to receive less than exceptional service. We want to know what went wrong and how we can fix it. Feedback helps us improve our restaurants, crew, and management team. It also enables us to provide our customers with the best service possible and allows us to make continual improvements across all of our stores.

We value your time and appreciate you taking the time to provide us with feedback on your experience in our restaurant(s).

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